Riad Eden - Marrakesh

General Terms of Booking Riad Eden

Procedure of booking :

After having received a contact or booking form, Riad Eden confirms by e-mail the availability of the bedroom(s) or the complete Riad.

Riad Eden encloses with this e-mail a booking form pre-filled with all information in our knowledge.

The guest returns by e-mail this confirmation form fully filled in and/or corrected. The booking is registered and confirmed by Riad Eden only at reception.

• Availability / pre-booking by phone French / English / Spanish :
  Emmanuel : 00212 (0) 72 04 69 10
• Availability / pre-booking by phone French / English / Deutsch :
  Hélène : 00212 (0) 78 44 76 28

Except exceptional circumstances, every booking must be confirmed in writing.

Note :

• from December 24th to January 1st full-board obligatory.
• December 24th and 31st, midnight supper obligatory.

Settlement :

1 ) Booking without deposit

Credit card (Instant booking validation ) . Accepted credit card : Master card , Carte Bleue.

guests who give their credit card number to confirm their booking will not debited from any deposit. The stay can be paid in Euros / US Dollars / Morocco Dirham when you arrive to the Riad. Settlements by credit card will be made once you arrive at the Riad : + 5 % costs.

2 ) Booking with deposit

Credit card (Instant booking validation)
Exclusivity ( Entire Riad ) : deposit 50%, balance 50% 15 days minimum before arrival.
Booking for more than 750 Euros : Deposit 50 %, balance at the arrival by cash Euros / US Doolars / Morocco Dirhams.
Christmas – New Year’s Eve : firm booking, deposit 50 %, balance at the arrival by cash Euros / US Doolars / Morocco Dirhams.

For any sum (deposit or balance) paid before arrival by credit card, costs of 5 % are taken in charge by the Riad.

Cheques : settlement by cheque is not accepted.
Bank transfer (booking’s validation at transfer’s reception)

For any kind of booking where the guests have no other choice that paying the deposit by bank transfer or Western Union : less than 3 nights : 100 % of the booking, more than 3 nights : 50 % of the booking.

Riad Eden's Cancellation Policy

Cancellation period :	>Cancellation fees :
+ 21 Days before the beginning of the stay	0 % of the total amount
From D – 20 To D - 11	50 % of the total amount
From D – 10 the beginning of the stay	100 % of the total amount

 

Riad Eden Marrakesh